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Clark Parts and Customer Service
Continue as Clark’s #1 Focus
Clark Central Parts operation is located in Louisville, KY; conveniently located just 10 minutes from the UPS National Hub at the Louisville airport, to better service our customers in North America. Clark Original Equipment Parts provide you a quality product, which has always been an integral part of our support philosophy to our Customers.
Clark Service Level goals for order fulfillment demonstrate our dedication to strive for excellence with our Customers. Our goal is to provide you, the Customer, 100% Availability of Parts needed for Trucks during the Warranty period. This goal is to be achieved within 24 hours of receiving your order from your Authorized Clark Lift Truck Dealer.
Clark’s support does not stop at the warranty period. We continue to strive for excellent Parts support during the entire life of your truck. Clark’s goal to you for the life of your truck is a 95% fill or better within 24 hours of your order to your Authorized Clark Dealer.
Your Authorized Clark Dealers carry Genuine Clark Parts and TOTALIFT Parts for All Makes and Models of forklifts to support your needs. Our Authorized Clark Forklift Dealers support your everyday operations needs with dependable service and support. Customer Service Excellence at the Clark Dealer is seen with:
- Over 95% Parts Fill Rate on Customer orders
- Direct Parts Shipments to your locations for efficiency.
- Savings on Clark Parts and TOTALIFT Parts for All Makes and Models of forklifts
- Computer visibility of all Clark Dealer Location Parts via TRADER JOE Parts System
- Fast and Courteous Service
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