FAQs

Contents:

 
Frequently Asked Questions about Products Manufactured and Sold by CLARK Material Handling Company

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1. Where can I get operator manuals, parts and service literature, and parts for my CLARK lift truck?

Operator's manuals, parts and service literature, and genuine CLARK service parts for your CLARK lift truck are available from your CLARK dealer. Please be prepared to provide the complete CLARK serial number to your CLARK dealer when ordering service literature and parts.

2. How can I locate my nearest CLARK dealer?

Click here to locate your local CLARK dealer using your State and County.

3. How old is my CLARK lift truck?

Date of shipment information is available by sending an e-mail request to webmaster@CLARKmhc.com. Please provide the complete serial number of the CLARK lift truck.

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4. Where can I find the CLARK serial number on my CLARK lift truck?

The CLARK serial number is stamped into the serial number plate, which is usually located in the operator’s compartment on the hood or the instrument panel. If the serial number plate is missing or illegible, you can find the serial number stamped into the frame. Depending on the age or model of the CLARK lift truck, you may find the serial number stamped into the frame exterior, the cowl exterior, or a fender.

5. Can I still get an operator's, parts, or service manual for my old CLARK lift truck?

Photo copies of CLARK operator's, parts, and service manuals are available for most older CLARK lift trucks. Please send an e-mail request to webmaster@CLARKmhc.com for manual numbers and availability. Please be sure to provide the complete CLARK serial number. Please know, however, that all CLARK operator's, parts, and service manuals must be ordered from your CLARK dealer.

6. What are the prices of CLARK operator's, parts, and service manuals?

The prices of CLARK operators, parts, and service manuals vary. The price depends on the age of the CLARK lift truck and the size of the manual. Your CLARK dealer can provide this information to you.

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7. I'm considering buying a used CLARK lift truck. What is its average value?

Average values for used CLARK lift trucks are available from your CLARK dealer. CLARK Material Handling Company does not provide average value information for used CLARK lift trucks.

8. Can I purchase manuals or service parts for my CLARK lift truck directly from CLARK?

CLARK manuals and service parts are available only from your CLARK dealer.

9. Can I access or download manuals for my CLARK lift truck directly from CLARK's website?

CLARK manuals can not be accessed or downloaded from CLARK's website. CLARK manuals are available only from your CLARK dealer.

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10. Where can I get a replacement serial number plate for my CLARK forklift?

A replacement serial number plate can be requested through your CLARK dealer. Please be prepared to provide the following information to your CLARK dealer:

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11. What is CLARK's position concerning the use of lift trucks as personnel elevators?

CLARK advises against the use of lift trucks as personnel elevators. Improper maintenance and operation of lift trucks or improperly designed platforms can cause accidents. CLARK's recommendation is to use equipment designed for the job.

CLARK's general-purpose lift trucks are not designed as personnel elevators. While the OSHA and ANSI safety standards permit such attachments to be used, CLARK does not itself sell safety platforms and does not permit the use of platforms on lift trucks. CLARK warns against the use of lift trucks for elevating people in its operator's manuals, in training courses and manuals, and in labels on the machines.

If you decide to use lift trucks as personnel elevators, be sure to review the OSHA and ANSI safety standards and procedures that must be followed in the course of such an application. In addition, please refer to the sections on personnel elevators contained in the CLARK's Employer's Guide to Material Handling Safety, especially the section on training necessary for operators of lift trucks used in this application. Please know that the CLARK's Employer's Guide to Material Handling Safety is available from your CLARK dealer.

Again, CLARK strongly advises against the use of lift trucks as personnel elevators. There are specific products designed to raise people for overhead work, and CLARK believes that these machines are better suited for this work.

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12. What should I know about operating CLARK lift trucks or other material handling equipment on grades, ramps, slopes, and inclines?

There are five basic points you should know for operating on grades:

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13. What is the difference between floor loading and wheel loading?

"Floor loading" is often a misunderstood term. It is a measurement of the amount of weight a floor can withstand under given load conditions. Only qualified architectural or civil engineers can determine floor loading. Wheel loading, the amount of weight carried on each wheel of an industrial truck, is one of the factors used to determine floor loading. “Wheel loading” is not synonymous with “floor loading.”

The Industrial Truck Association and the American Institute of Architectural Engineering agree that "Building construction varies widely, and it is impossible to make a precise recommendation without a detailed technical study of the building involved. It is always recommended that a qualified civil or architectural engineer study the building in question to determine the weight of the truck that would be permissible under the specific conditions involved." This is also the position of CLARK.

There is no simple rule or formula that will allow you calculate floor loads and you should not try to devise one. If floor loading stipulations are necessary, a civil or architectural engineer should compute them based on truck specification data available or provided by CLARK.

Wheel (or axle) loading data are supplied on specification sheets for current production CLARK models, as well as many older models. If you require floor loading information, however, it is your responsibility to have this done by a qualified civil engineer or architect.

CLARK current production model specification sheets provide front and rear axle weights in the both the loaded and unloaded condition, as well as tire information. This is all the information you will normally need for a civil engineer or architect to determine the suitability of a lift truck on a given floor or slab. This information applies to both cushion (solid) and pneumatic tire trucks.

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14. Where can I get application information concerning my CLARK lift truck?

Application information concerning your CLARK lift truck is available from your CLARK dealer.

15. Where can I get specifications for my CLARK lift truck?

Specifications for a late-model CLARK lift truck are available from your CLARK dealer. Please be prepared to provide the complete CLARK serial number to your CLARK dealer.

Specifications for older CLARK lift trucks are available by sending an e-mail request to webmaster@CLARKmhc.com. Please provide the complete CLARK serial number.

16. Where can I get an MSDS sheet for a CLARK product?

MSDS (Material Safety Data Sheets) for CLARK products are available by sending an e-mail request to webmaster@CLARKmhc.com. Please provide the CLARK part number of the product.

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17. I have a CLARK parts book without part numbers. How can I get a CLARK parts book that includes part numbers?

CLARK Custom Parts Books do not include part numbers. Parts are ordered from a CLARK dealer by providing the key number of the part desired and the truck serial number.  However, if you require CLARK part numbers, a CLARK SPN (Specific Part Number) manual can be ordered from your CLARK dealer. Contact your CLARK dealer for details. Please be prepared to provide the complete CLARK serial number to your CLARK dealer.

18. Where can I get parts and information for a CLARK lift truck that has "RKF" in the serial number? My CLARK dealer does not have any information on this lift truck.

CLARK "RKF" lift trucks were manufactured in Korea in the late 1980s and early 1990s. These lift trucks were intended only for the Korean domestic market. However, third-party equipment companies have imported a number of CLARK "RKF" lift trucks into the U.S. For assistance with an "RKF" lift truck, please send an e-mail request to webmaster@CLARKmhc.com. Please provide the complete CLARK serial number.

19. Can I purchase a seat belt kit for my CLARK lift truck?

Operator restraint retrofit kits which include seat belts are available for many older CLARK lift trucks. Please contact your CLARK dealer for details.

Note: Due to their design, some older electric CLARK lift trucks cannot be fitted with a seat belt because the battery cannot be properly restrained. These CLARK electric lift trucks include the TW20/25, TM10/15S (24V), TM12/15S (48V), ECA17/30, EPA20/30, and early EC500-20/30 and EC500-30/55 trucks with ‘Y’ design overhead guards. Seat belts must not be installed on a CLARK electric lift truck if the battery cannot be properly restrained.

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20. Will CLARK install an operator restraint retrofit kit free of charge on my CLARK lift truck?

CLARK does not install operator restraint retrofit kits free of charge.

21. An OSHA inspector told me that I needed to install an operator restraint on my older CLARK lift truck. What do I do if CLARK does not offer an operator restraint retrofit kit for my CLARK lift truck?

OSHA’s interpretation of standard number 1910.178 stipulates that an employer should take advantage of a manufacturer’s operator restraint retrofit program if one is offered. However, this stipulation does not apply if the lift truck manufacturer does not offer an operator restraint retrofit kit for the employer’s lift truck. If CLARK does not offer an operator restraint retrofit kit for an older CLARK lift truck because the design prevents the operator restraint from being properly installed, the OSHA stipulation does not apply.

Frequently Asked Questions about Other Products Sold by Unrelated Predecessor Companies
NOTE: The products covered below were manufactured by unrelated third parties and have no connection to Clark Material Handling Company. This information is provided only to assist you with your parts and service questions.

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1. Where can I get parts and information for a Clark scissor lift or knuckle boom?

Parts and information for a Clark scissor lift or knuckle boom can be found by contacting the Terex Corporation (U.S.) at (203) 222-7170. Terex locations worldwide can be found at http://www.terex.com.

2. Where can I get parts and information for a Clark ETA, ETD, or ETR narrow aisle lift truck?

Parts and information for Clark ETA, ETD, and ETR electric narrow aisle lift trucks can be found at http://www.steinbock.com/.

3. Where can I get parts and information for a Clark automatic guided vehicle?

Parts and information for Clark auto-guided vehicles can be found at AutoGuide Systems, LLC (U.S.) at (502) 863-4800 or http://www.autoguideagvs.com.

4. Where can I get parts and information for a Halla lift truck?

Halla lift trucks was acquired by Hyundai Heavy Industries. Parts and information for Halla lift trucks can be found at http://www.hyundai-ce.com/

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Frequently Asked Questions about Products Manufactured by the Former Unrelated Clark Equipment Company

Note: The products covered below were manufactured by the former Clark Equipment Company and have no connection to Clark Material Handling Company. This information is provided only to assist you with your parts and service questions.

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1. Where can I get parts and information for a Clark transmission that is not installed in a Clark lift truck or other Clark Material Handling Company product?

The former Clark Transmission Division of the Clark Equipment Company is now a unit of the Dana Corporation. Parts and information for Clark transmissions that are not installed in Clark lift trucks or other Clark Material Handling Company products can be found by contacting the Spicer Off-Highway division of Dana Corporation (U.S.) at 1-800-621-8084. Spicer Off-Highway locations worldwide can be found at http://spicerparts.com/products/axle/off-highway/service-center-network.

Some parts and information for obsolete Clark transmissions that are not installed in Clark lift trucks or other Clark Material Handling Company products can be found by contacting Minnpar, LLC (U.S.) at (612) 379-0606 or at http://www.minnpar.com/.

2. Where can I get parts and information for Clark/Michigan construction equipment?

The former Clark Construction Machinery Division of the Clark Equipment Company was acquired by MinnPar LLC from Volvo Construction Equipment, Inc. in 2010. Parts and information for Clark/Michigan construction equipment can be found by contacting MinnPar at 1-800-889-3382 or find MinnPar at www.minnpar.com.

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3. Where can I get parts and information for a Clark axle assembly that is not installed in a Clark lift truck or other Clark Material Handling Company product?

The former Clark Axle Division of the Clark Equipment Company is now a unit of the Dana Corporation. Parts and information for Clark axle assemblies that are not installed in Clark lift trucks or other Clark Material Handling Company products can be found by contacting the Spicer Off-Highway division of the Dana Corporation (U.S.) at 1-800-621-8084. Spicer Off-Highway locations worldwide can be found at http://spicerparts.com/products/axle/off-highway/service-center-network.

4. Where can I get parts and information for a Melroe Bobcat vehicle manufactured by the Clark Equipment Company?

The former Melroe Bobcat Division of the Clark Equipment Company is now a unit of the Doosan Infracore. Customer service and information for Melroe Bobcat vehicles can be found by contacting Melroe Bobcat (U.S.) at 1-800-743-4340. Melroe Bobcat locations worldwide can be found at http://www.bobcat.com/ .

5. Where can I get parts and information for a Brown trailer built by the Clark Equipment Company?

The Brown trailer division of the Clark Equipment Company ceased business operations in 1975. A search of the Internet may provide you with some information.

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6. Where can I get parts and information for a Clark Ranger forestry vehicle manufactured by the Clark Equipment Company?

Parts and information for Clark Ranger forestry vehicles can be found by contacting the Allied Systems Company (U.S.) at (503) 625-2560 or at http://www.alliedsystems.com/.

7. Where can I get parts and information for a Clark/Lima crane manufactured by the Clark Equipment Company?

The Clark/Lima division of the Clark Equipment Company ceased business operations in 1981. Some parts and information for Clark/Lima cranes can be found by contacting Minnpar, LLC (U.S.) at (612) 379-0606 or at http://www.minnpar.com/

8. Where can I get parts and information for a Clark/Austin-Western crane manufactured by the Clark Equipment Company?

The Austin-Western division of the Clark Equipment Company ceased business operations in 1981. Some parts and information for Clark Austin-Western cranes can be found by contacting Minnpar, LLC (U.S.) at (612) 379-0606 or at http://www.minnpar.com/.

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9. Where can I get parts and information for a Cortez motor home manufactured by the Clark Equipment Company?

The Clark Cortez motorhome was manufactured by the Clark Equipment Company from 1963 until 1969. The Cortez line was sold to Alco-Standard, Kent Industries, in 1970, and then to Cortez Enterprises in 1975. Production ceased in 1979. Information on the Cortez can be found at http://www.cortezcoach.com.

10. Where can I find parts and information for a Clarke floor sweeper?

Clarke has no connection to Clark Material Handling Company. Parts and information for Clarke floor maintenance equipment can be found by contacting ALTO Cleaning Systems, Inc ( U.S.) at (877)782-2586. Nilfisk-ALTO locations worldwide can be found at http://www.nilfisk-alto.com/Content/Nilfisk-ALTO_World%20Map.aspx.

11. Where can I get parts and information for Omega lift truck manufactured by Clark Equipment Australia?

The Omega line of large lift trucks is manufactured and supported by Clark Equipment Australia. Clark Equipment Australia and Clark Material Handling Company are not related. Parts and information for Omega lift truck can be obtained by contacting Mr. Alan Foulkes at alan.foulkes@clarkequipment.com. The telephone number for Clark Equipment Australia is 61(0)2 94778430. The fax number is 61 (0) 2 94762241.